1. INTRODUCTION

As Dent Helen Oral and Dental Health (“Company” or “Institution”), we attach importance to the protection of your personal data. In this context, we would like to inform you about the collection, processing, storage and protection of your personal data in accordance with the Personal Data Protection Law No. 6698 (“KVKK”) and the relevant legislation.

2. IDENTITY OF THE DATA CONTROLLER

Dent Helen Oral and Dental Health, as the “Data Controller” in accordance with the KVKK, serves with the contact information specified below:

Company Name: Dent Helen Oral and Dental Health
Adres: Dent Helen CİTY LİFE 2, Uncalı, Toroslar Cd. No:76 AB, 07070 Konyaaltı/Antalya
Phone: +90 540 004 35 36
E-mail: [email protected]
Web Site: https://denthelenadsp.com

3. PROCESSED PERSONAL DATA

Pursuant to Articles 4, 5 and 6 of the KVKK; our company may process your personal data specified below:

  • Identity Information: Name, surname, Turkish ID number, passport number, etc.
  • Contact Details: Telephone number, e-mail address, residence address, etc.
  • Financial Information: Bank account number, IBAN, billing information, etc.
  • Health Information: Appointment records, medical history, laboratory results, etc. (may require explicit consent in accordance with Article 6 of the LPPD).
  • Visual and Auditory Data: Camera recordings etc. in our clinic.
  • Internet Usage Data: IP address, cookie information, browser information, etc. obtained while using our website.

4. METHODS OF COLLECTION OF PERSONAL DATA AND LEGAL GROUNDS

Your personal data may be collected by the following methods:

  • Our website (cookies, forms, online appointment systems)
  • Phone, e-mail and other electronic media
  • Physical visits to our clinic
  • Service processes that take place verbally, in writing or electronically

Legal bases:

  • Explicit consent pursuant to Art. 5/2 and 6/3 of KVKK No. 6698,
  • Fulfilment of legal obligations,
  • Performance of the contract,
  • Protection of our legitimate interests.

5. PURPOSES OF PROCESSING PERSONAL DATA

Your personal data;

  • Provision of our clinical services and realisation of appointment procedures,
  • Preparation of special treatment plans for our patients,
  • Fulfilment of our legal obligations,
  • Carrying out financial and accounting transactions,
  • Patient satisfaction analyses and quality improvement studies,
  • Carrying out website and social media activities,
  • It can be processed for purposes such as use as evidence in legal disputes.

6. TRANSFER OF PERSONAL DATA

Your personal data may be transferred to authorised institutions and organisations, suppliers, insurance companies, solution partners and authorised persons in accordance with KVKK and relevant legislation. Data transfer abroad will only be made in accordance with the legal legislation.

7. RIGHTS OF THE DATA SUBJECT

Data subjects pursuant to Article 11 of the LPPD;

  • To learn whether their personal data is being processed or not,
  • If processed, to request information about it,
  • To learn the purpose of processing the data and whether they are used in accordance with the purpose,
  • Request correction if it is incorrect or incomplete,
  • Request its erasure or destruction under the conditions stipulated in the legislation,
  • It has the right to request that it be notified to third parties to whom it is transferred.

8. APPLICATION PROCEDURES

For your requests within the scope of KVKK, you can send an e-mail to [email protected] or apply to our clinic in writing. Your request will be responded within 30 days at the latest.

9. EFFECTIVE AND UPDATES

This KVKK Policy has entered into force as of 15.03.2025. Changes will be announced by publishing on our website.